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lara333's avatar
lara333
12 years ago
Solved

The Sims 3 reinstalling problem

My game keeps crashing since I installed supernatural and recently it crashes so much I can't even play the game for more than an hour. I added the files to DEP but that didn't helped at all. Last we...
pc
technical issues
  • crinrict's avatar
    crinrict
    12 years ago

    Did you free up some space on c ?

    Are you willing to try a third party tool ? There's a tool called crash log analyzer (just google).

    It's not a magic tool that can stop the crashes but it can give an indication to where the error lies. Just copy the errors you get to the clipboard and post them here.

lara333's avatar
lara333
12 years ago

I did now there is 45,6 gb free space on C

  Processor Name: Pentium(R) Dual-Core  CPU      E6600  @ 3.06GHz
  Processor Architecture: x86
      Graphics Processor: ATI Radeon HD 4300/4500 Series (512 MiB)
             Antiviruses: GFI Software VIPRE, Microsoft Security Essentials

Games Installed: The Sims™ 3 (1.55.4.022002), The Sims™ 3 World Adventures (2.0.86.002002 -> 2.17.2.011032), The Sims™ 3 Ambitions (4.0.87.006001 -> 4.10.1.011031), The Sims™ 3 Late Night (6.0.81.009001 -> 6.5.1.011031), The Sims™ 3 Outdoor Living Stuff (7.3.2.011031), The Sims™ 3 Generations (8.0.152.011001), The Sims™ 3 Town Life Stuff (9.0.73.012001), The Sims™ 3 Pets (10.0.96.013001), The Sims™ 3 Showtime (12.0.273.015001), The Sims™ 3 Supernatural (15.0.135.018001), The Sims™ 3 Seasons (16.0.136.019001), The Sims™ 3 University Life (18.0.126.021001)
 Custom Content: Yes (5 found)

[WARNING INSUFFICIENT MEMORY] 12.06.2013 20:50:21
     OS Version: 6.1.7601
  Installed RAM: 2,00 GiB
    TS3 Free VM: 128 MiB / 2,00 GiB
     Crash Type: ACCESS_VIOLATION reading address 0x00000003
  Crash Address: 0x00509ff4 "D:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00108ff4

[WARNING INSUFFICIENT MEMORY] 12.06.2013 22:38:57
     OS Version: 6.1.7601
  Installed RAM: 2,00 GiB
    TS3 Free VM: 226 MiB / 2,00 GiB
     Crash Type: ACCESS_VIOLATION reading address 0x0013426a
  Crash Address: 0x00bf3348 "D:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x007f2348

[WARNING INSUFFICIENT MEMORY] 13.06.2013 14:48:16
     OS Version: 6.1.7601
  Installed RAM: 2,00 GiB
    TS3 Free VM: 110 MiB / 2,00 GiB
     Crash Type: ACCESS_VIOLATION reading address 0x00000014
  Crash Address: 0x005e92c1 "D:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x001e82c1

[WARNING INSUFFICIENT MEMORY] 17.06.2013 12:52:55
     OS Version: 6.1.7601
  Installed RAM: 2,00 GiB
    TS3 Free VM: 166 MiB / 2,00 GiB
     Crash Type: ACCESS_VIOLATION writing address 0x0000000c
  Crash Address: 0x00c1065f "D:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x0080f65f

[WARNING INSUFFICIENT MEMORY] 17.06.2013 14:41:16
     OS Version: 6.1.7601
  Installed RAM: 2,00 GiB
    TS3 Free VM: 685 MiB / 2,00 GiB
     Crash Type: ACCESS_VIOLATION reading address 0x65194a4b
  Crash Address: 0x02c82de7 <unknown module>

[WARNING INSUFFICIENT MEMORY] 21.06.2013 23:37:21
     OS Version: 6.1.7601
  Installed RAM: 2,00 GiB
    TS3 Free VM: 138 MiB / 2,00 GiB
     Crash Type: ACCESS_VIOLATION writing address 0x00000000
  Crash Address: 0x00c80777 "D:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x0087f777

crinrict's avatar
crinrict
Hero+
12 years ago

Those are all out-of-RAM issues since you have a 32 bit operating system. Other than starting a new game in a small world or upgrading your computer there's not much you can do.

  • lara333's avatar
    lara333
    12 years ago

    Yes I see I will upgrade it and can I ask you one more thing I looked at my saves file and for example there's save named XXX in my saves folder there XXX.sims3 , XXX.sims3.backup and XXX.sims3.bad is it normal to have all 3 of them? And also when I star a new game I can't see my older games they just disappear(only from the game files are still there)

    Is there anything you could suggest for that?

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Delete the one with .bad in the end. It will mess up stuff.

    The other two are normal. One is a automatic backup (one save prior to your 'normal' game.

  • lara333's avatar
    lara333
    12 years ago

    Ok and thank you so much for everything 😕mileyhappy: Have a great day

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