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Anonymous's avatar
Anonymous
11 years ago

The Sims 3 Site Won't Let Me Register Or Log In

Hi,

I downloaded the Sims 3 game and a couple expnsion packs awhile ago through Amazon.com. I created an Origin account and dowloaded them to my computer through there. I can play the games just fine. However, on the launcher when it asks for me to log in I can type my information in just fine but the launcher just rejects it without giving me an explanation. Also, when going the The Sims 3 site, I can't register for the Community. When I try to create an account on the site it says that I already have one through Origin, but then won't let me register for the Community. I fill out the registration form and click "sign up" but it just reloads the page without telling me what I did wrong. I would be fine with continuing to play without logging on but I have just dowloaded 'Dragon Valley' from Amazon and it says that I need to download the game through The Sims 3 website and of course, I can't log in or register anything.

Please advise,

Thank you!

2 Replies

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    11 years ago

    try clear  th einternet cache and switch browsers if using safari,opera or chrome try IE or firefox then try log in with your orign email and password

  • Anonymous's avatar
    Anonymous
    9 years ago
    The same thing is happening to me in game! I know my information to log in but it rejects it every time. I'm not sure why

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