The Sims 3 Startter Pack via Humble Origin Bundle not showing up on MyGames List

I'm in the same shoes, mate. I contacted EA through their online chat and they told me to contact Humble Bundle support. I advise you to contact them too, maybe they'll give us new code. Putting it in the website instead of Origin proved to be a bad idea, lol.

Well, it's EA's problem, not Humble Bundle's, since the problem happened with their site and their Origin app.

I'm gonna wait for their answer mate.

I have never had this problem with Steam before...

Sorry for the dobble post, but funny thing is that even in the Origin app it tell us to go to The Sims's site in order to redeem the code. And we all now that happened at the website...

EA wrote an article. See if it helps your issue: 

https://help.ea.com/article/how-do-i-redeem-the-humble-origin-bundle#13765567019101

No, it doesn't, because it says the key is already used. Seriously, this is like fourth answer in a row from you EA guys that is actually about something completely different. Do you guys know how to read, or are you only able to write? I'm really frustrated with your services now. I've never had any problems like this with Steam.

Yeah, but he's not from EA.

Seriously, how long untill a proper answer is made? Thank God I coud redeem some games from the bundle with Steam, because Origin is just a no-go. Nobody bothered to give a proper answer... The game The Sims 3 is still not showing on My Games List nor is showing up on the purshased items at the The Sims 3 website.

And as I said before, even though I tried to re-redeem the code through Origin app it said to me to go to the The Sims 3 website, where I already did redeem the code but didn't get the game to download....

Oh, I saw the coloured box around his pic and assumed he was from EA.

If you're code doesn't work, you contact customer support. We users can't help you with non working codes (so much for reading on your part). 

They can be found here: https://help.ea.com/contact-us/ask

Choose a category, a game and a platform for the contact options to show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

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Here's some more info on the whole chaos: : http://answers.ea.com/t5/The-Sims-3/IMPORTANT-How-do-I-redeem-my-Humble-Origin-Bundle-code-for-the/m-p/1390706

If you already redeemed at thesims3.com, you need a new code.

Yeah. I think a new code should be the solution.

Just realised that Humble Bundle sent new codes.

This solved my issue.