If you're code doesn't work, you contact customer support. We users can't help you with non working codes (so much for reading on your part).
They can be found here: https://help.ea.com/contact-us/ask
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
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Here's some more info on the whole chaos: : http://answers.ea.com/t5/The-Sims-3/IMPORTANT-How-do-I-redeem-my-Humble-Origin-Bundle-code-for-the/m-p/1390706
If you already redeemed at thesims3.com, you need a new code.
Yeah. I think a new code should be the solution.
Just realised that Humble Bundle sent new codes.
This solved my issue.
Great to hear.
Could you please accept a solution so people know that this is solved and what the solution was.
Thank you
