I already fixed this problem. I moved the file named "DCCache" from "Documents/ElectronicArts/TheSims3" and I finally could install the objects. Except one because the starter program didn't see this totally.
Now I have another problem. Yesterday when I tried to fix the issue during chatting with EA Desk, there showed another error - HTTP 500. The starter program makes me log in all the time [although I am logged in] and I can't download that one object 😬
@Hyluss What item is it?
For the other error, try clearing Edge's Internet Explorer data. Even if you never use Edge, let alone IE mode, the Sims 3 launcher does for some purposes.
The item is "Country Life" but it doesn't matter what item. There is a problem connecting the starter program with the Internet. It was broken for more people in December, I don't know if others have the same problem now again or if I just have this problem.
@Hyluss It's called the launcher, and I haven't seen any other reports of it being broken in the last couple weeks. So it's most likely an issue on your end.
It would be whether clearing Edge's IE-mode data helps, and if not, whether a new user folder fixes it. The idea is not to delete your content but to test in a new folder.
"whether a new user folder fixes it. The idea is not to delete your content but to test in a new folder."
Can you tell me more about this solution?
