Forum Discussion
puzzlezaddict
8 years agoHero+
@WizardJeremyArch I used the base game icon, but there's no reason you can't go back and change your categories if you're not seeing the options you want. Calling could work too, unless you'd rather not.
WizardJeremyArch
8 years agoSeasoned Adventurer
Ok. i tried it on Google Chrome, Internet Explorer, AND firefox. i tried creating a case on each browser for missing content and neither of them gave me a live chat window. The only other option is call, which i try not to, i prefer text.
- puzzlezaddict8 years agoHero+
@WizardJeremyArch This is weird. Let me see if I can get an answer from someone who knows more than I do. But you definitely should be seeing the chat option if your location is set to US.
- puzzlezaddict8 years agoHero+
@WizardJeremyArch You could try using incognito mode or a private browser window. But if that doesn't work, calling is probably your best option. If that's really a problem, you might have better luck with the chat option later today or tomorrow. (Or maybe on another computer, if you have access to one? But that's just speculation.)
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