Forum Discussion

Anonymous's avatar
Anonymous
11 years ago
Approved

the sims3 website its not letting me log in

I have tried everything, i changed my password, tried to log in using the site, tried to log in using the sims home screen,  When i change my password it says ''your password has been successfully c...
pc
technical issues
crinrict's avatar
crinrict
Hero+
11 years ago
  • Did you try a different browser ?
  • Do you have cookies enabled ?

If it happens anyways, contact a Customer Support game advisor so they can take a look at your account to find out what's going on

Game advisors can be found through live chat.

  1. https://help.ea.com/en/contact-us/ 
  2. Click on the orange NEXT button
  3. Select a platform
  4. Click on the orange NEXT button
  5. Select a topic and describe your problem in a few words
  6. Click on the orange NEXT button
  7. Click Chat Now to chat with a Game Advisor

In Details here: How to contact a Game Advisor using the new EA Help page

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