12 years ago
This is an issue
Well alright, I bought the following games a long time ago, problem is my computer broke so I had to get a new one and am trying to reinstall them but it says I cannot. -The Sims 3 University Life ...
i can see in the items in your link uni is indeed part of your upload as the ep icon shows up in the items tab for the other issues for your game code log into your origin account right click the game icon-show game details your code should be there if your still logged into origin log out close origin restart origin log back in to refresh/reload the game then right click the game icon-show game details make a note of your code have pen and paper handy
p.s.
do you have two different origin accounts ? if you do log into the other one if you do hav etwo different accounts contact CS to see if they can merge the accounts also just check in your my games tab to see if the game is hidden if it is unhide it
1.https://help.ea.com/en/contact-us/ask
2.Set your language to US at the bottom
3.Describe your issue with a few words
4.Select Product: The Sims 3
5.Select Category: Billing/Purchasing or Account Management
6.Select Platform: PC
7.Click Find solution
8.Scroll down and click I still need help
9.Click Chat Now to chat with a Game Advisor
I only have one Origin account. And thanks for that and no it's not hidden.
aww ty for the xp =^-^= i do hope you can get this solved FAQ on games not showing up in origin you'll have to scroll down a bit for it
Alright turns out I bought it from a seprate account. Well this one... THANK YOU SO MUCH! I just need to know how to add this account to the other one and my day will be made
well CS can help with mergeing the accounts 🙂 b.t.w. i'm stealing your sim :D but i will leave a rec for her 😕mileylol: