dynatron250's avatar
dynatron250
11 years ago

Transferring Sim points.

I recently purchased Sim points, intending them as a gift for someone else. Having only ever purchased them as gifts before I naively assumed that I would be given a code, instead the points where added straight onto my account. I now have a number of sim points that I have no use for, as I don't play the game myself. Does anyone know if it's possible to either send them to someone else or get a refund on them? I've tried looking through the FAQ's and the legal small print but I can't make any sense out of it.

pc
technical issues

1 Reply

  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    You can't transfer them

    I would just ask them what they want and gift them that.

    Simpoints are also non-refundable but you can try if a game advisor is willing to do so anyways

    Game advisors can be found through live chat.

    1. https://help.ea.com/en/contact-us/ 
    2. Click on the orange NEXT button
    3. Select a platform
    4. Click on the orange NEXT button
    5. Select a topic and describe your problem in a few words
    6. Click on the orange NEXT button
    7. Click Chat Now to chat with a Game Advisor

    In Details here: How to contact a Game Advisor using the new EA Help page

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