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ELISA_12344's avatar
ELISA_12344
Rising Newcomer
7 months ago

TS3 won't open

When I hit play, the EA app closes and opens again, but the game won't start. 

I don't know what is causing the problem since it was working fine some days ago.

Already removed all CC and Mods

pc
technical issues

3 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    7 months ago

    ELISA_12344​  Have you tried playing in a clean user folder?  If not, please do so now.  Move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop.  When you open the game launcher, if it opens, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and see how it runs.

    If you still can't play, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    7 months ago

    ELISA_12344​  Try uninstalling and reinstalling .NET Framework 3.5.  Click Windows key-R, enter appwiz.cpl in the run box, click "Turn Windows features on or off," and .NET 3.5 will be near the top of the list.  Click the filled-in box to uninstall, and restart your computer.  Repeat the process, clicking the now-empty box to reinstall, and restart again.

    If .NET 3.5 is already uninstalled, you can simply install it and restart.

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