Unable to connect to origin
I get this text "Unabled to connect to ea download manager", what should I do?
Forum Discussion
You're probably getting something like this:
Screenshot (this screenshot was taken before patch 1.39. Pay no attention to the game version)
I have a resolution for this problem. It happens after changing the email address on your account.
What happens is that you already have a file called ChallengeData.package
When you change the email address that is connected to your account, a second ChallengeData.package file gets generated causing confusion because both files seem to get paged at the same time.
So, you must remove the older ChallengeData.package.
1. Go to your game files.
2. Click on Downloads
3. You will see two folders with a long number as folder names.
- One folder will have a ChallengeData.package in it by itself.
-The other folder will have 2 files: ChallengeData.package and PassportData.package.
-The folder with 2 files in it contains your older ChallengeData.package file. Cut that file and paste it to a new folder on your desktop and name it something like backup for launcher.
4.Select ALL files in your downloads folder that begin with dynamicchallenge and the .bin file with your current email address ex: youremail@service.com.bin. Cut and paste these to the new folder on your desktop. If you see a file with your old email address in your downloads folder. Delete that file.
Restart your launcher.
Tada!
This seems to be the ONLY way to eliminate this problem so far.
I have been having this same problem for so incredibly long and I have talked to many people and nothing seemed to have helped. I had gotten so frustrated and disappointed especially after spending money on the Sims 3 web site and not being able to get my content as well as not being able to install my purchased origin games and expansions. I decided that I would give this a try considering after all I have done and been suggested to do as well as that this was a new step no one said anything about.
My game is now fixed; no more error message and my content installed and games added. Thank you for thinking "outside the box," unlike the routine answers I had previously and continuously gotten. Many thanks indeed!
