unable to start game; service initialization failed (0x024e424f)
Hi, everybody,
I’m receiving an error message when I log in Sims3: “unable to start game; service initialization failed (0x024e424f)”: I’ve never received this message before. My game is completely original, and I have all the EP’s and SP’s: so, I believe there’s something newer happening, something more recent, which involves Win10 and EAgames, and Adobe, which discontinued FlashPlayer: I was obliged to reinstall Windows and reinstalling all my EA GIG, which’s TS3 and its entire packages (SP's and EP's): EA didn’t allow me to manage the installation order of my packages and installed them in the sequence that it wanted to and I’ve allowed it to: and I suspect so this is the problem, but, before reinstalling them all again, in the sequence that it used to work, I’ve decided to seek for MTS, because, along 7 years, the game used to work fine, even though with defect: It was only hitting ‘play’ and the game entered.
So, I've opened the thread at MTS, and I was supported to come also here at the forum, I've received good feedback from EA's AnswersHQ, and I was said that there were real geinuses arround here who could come up with some idea.
And the question it’s exactly this, did anything change in Origin’s launcher? I use the latest version, the 10.5.90.46284 - 767180 version: Did Origin’s launcher changed anything in TS3base game and/or its patches? My launcher version it’s the 1.69; Did EA made any structural problem in these packages, after adobe having discontinued flash player, or for EA’s personal reasons, probably, doesn’t like TS3, and didn’t rest a single day to break that which it did, and got a new way of doing this..?
I don’t know if some of you are passing through this[..?] and if there’s any way of solving it[..?], so, in additional data, I add things which I’ve already made, to try and solve the problem:
I've reinstalled Win10pro x64 [my sys spec’s at the dxdiag report uploaded]; Then, I’ve reinstalled, Origin, and then, TS3, according to Origin - in its sequence, TS3 base + all its EP’s and SP’s, with no special order of installing: Everything installed correctly, all recognized both in Win10 and Origin and TS3GameLauncher: I execute the game, I press the play, the black screen enters, and after a couple min.my game crashes, giving the error message, which’s the reason of I being opening this thread here in the forum [pict.of the error message uploaded]. I’m an ancient user, I know the protocols, but none of them it’s working; I too have followed the cleaning cache procedures requested by MTS, but it didn’t work, I’ve searched for the forum, but I’ve found no answer for this.
obs.: I've uploaded an image and a txt [the error message+dxdiag], if there's any problem in viewing or the files don't show up, just let me know that I type it here
obs.2: the first dxdiag was runned before updating the Microsoft c++ content, the DxDiag2 file was generated after updating all drivers (c++, netframework) . Thanks igazor, it was really out of date, I don't know why microsoft had left the c++ with the 2013 version, but I've downloaded the most recent one available at Microsoft website, it's the 2015-2019 version, which's already installed, but the problem still persists and the same error message keeps popping up.. Everything it's running, at least, I think so, completely up to date (windows update, netframework's latest version, and so is c++).
Any ideas, thoughts, that could help..?
Thanks in advance.
Att.,