@emorrill Girl, you are a rock star! I haven’t gotten near as far as you. I keep getting put on terminal hold. I’ll have to pick a day when I have nothing else to do and can sit and wait all day. Let’s squeak them wheels!
Anyway, you have gotten so much information and at least now we understand what’s going on. Even tho there’s not a fix yet. Keep us posted and I’ll try again tomorrow to get through. What would be a good fix is enabling a ‘restore to default’ like they used to have. Though that wouldn’t work for people who have to keep their puters on the internet.
