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Anonymous's avatar
Anonymous
10 years ago
Approved

What is error code 8016

Every time i try to start Sims 3 i get a message saying "A required security module cannot be activated. This program cannot be executed (8016)." 
pc
technical issues
davidy98's avatar
davidy98
Seasoned Novice
10 years ago

Hi! This happens to me too, but strangely enough it's with The Sims 2 Ultimate Collection. I've recently built a new custom PC with Windows 10. I've sent my DxDiag, I hope you can help me. I can't seem to find a solution to this problem.

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    Sims 2 UC also has Securom.

    Looks like you have skylake which means you need to update your BIOS

    • Humudu2's avatar
      Humudu2
      10 years ago

      Thank you so much, updating bios worked. I'd like to donate 10 dollar or something for your answer, where can i donate?

      • rumbutter's avatar
        rumbutter
        Hero (Retired)
        10 years ago

        @crinrict   can't having you missing out on this one 😉 

        @Humudu2   crin will be happy to hear this worked for you thanks for letting us know 🙂

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