I got a 20$ oridin card to get the sims. how ever i got the game in cart and i got my game card code in. However i need pay for taxs and It not letting me use my deit card to pay $1.30 taxs... b/c the games card was only for 20$ .. I dont understand how cash out with the card code and use the deit card .. i dont know want buy a new card for 1.30 .. HELP ME CASH OUT
Contact a game advisor: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
Community AdminUnfortunately there is no away around this issue as you will have to pay the tax. So if your card does not have enough balance to pay for the game and the tax, we unfortunately cannot sell the game to you. You will need to either use a different payment method, or check with an EA Game Advisor, as suggested by Andromache: https://help.ea.com/en/contact-us/new
This article here describes how: https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center#2
Log in with your Origin account and choose a "Product", "Category" and "Platform" to see all available contact options.
If there is no phone support or live chat available at the time, please scroll down below the Answer HQ box to check our live support availability for your region.
Thank you,
Nils
