Forum Discussion

crinrict's avatar
7 months ago
Solved

[FIXED] Error Code 123:ff93df2

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? 1.108.349
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? Bit unclear what triggers it.
What happens when the bug occurs? When trying to load into a community lot, you receive an error: The game failed to load: Error Code 123:ff93df2
What do you expect to see? No Error code loading the lot.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After the lovestruck patch, possibly installing the pack.

 It is possible that you may receive a different number after the 123, especially if you are on console.

The following LastException is associated with this error

Spoiler
Exception raised while processing zone spin up sequence: 'float' object has no attribute '_delta' (AttributeError: 'float' object has no attribute '_delta')

Fixing the issue

It currently seems that the error is going away on it's own if you do a double loading.

Follow these steps

  1. Load the game with Load and not Resume
  2. Load the family that has the issue
  3. If you receive an error, simply try to load the family again.

Make also sure all your mods are current.

To fix the orange exclamation mark, load the lot in build mode (from the map) and go back

Mod Fix

Other 123 errors (please use the according threads)

Please provide the following info when posting in this thread

  • Full error number or screenshot
  • Platform you're playing on
  • LastException file (either copy/paste the content or upload as a rar-file
  • Send me your save game (upload somewhere, DM me the link) if above workaround does not work for you.
  • Please provide info and not just me too. It's very important that this doesn't become another collection of random 123 errors so EA can fix them all.


    • Addressed an additional issue where the game would fail to load and display Error Code 123 when traveling between lots.

    Fixed in Patch 1.109.185/1.98
    Please create a new thread if you're still experiencing this issues

50 Replies

Replies have been turned off for this discussion
  • Product: The Sims 4
    Platform:PC
    Which language are you playing the game in? Japanese
    How often does the bug occur? Once (haven't tried it since)

    What is your current game version number? 1.108.349.1020
    What expansions, game packs, and stuff packs do you have installed?
    "except" Get Famous, Growing Together, High School Years, Realm of Magic, Spooky Stuff, Toddler Stuff, Nifty Knitting Stuff. Discover University, lovestruck, Batuu, my wedding stories, and most kits


    How can we find the bug ourselves?
    Download the Purdue household from the library and move in the streamlet single.


    What happens when the bug occurs?
    When I try to play in that household, I get a 123 error and the game stops.
    Recovered when the household was evicted.

    What do you expect to see? Working game


    Have you installed any customization with the game, e.g. Custom Content or Mods?
    NO.I have been playing with the mod folder empty for two months.

    Did this issue appear after a specific patch or change you made to your system?
    I'm not sure

  • candiecoatediv's avatar
    candiecoatediv
    Seasoned Ace
    6 months ago
    @crinrict I didn’t get an error code pop up like the 123 but I did get a last exception. When I get home from work tonight I will see if I can replicate it and post it here. When I shared it on the mccc forum I was told it had something to do with the rabbit hole career. It showed that my sim left work early but she was still at work when the error generated. I had saved and closed the game when she left for work so when I reloaded the next day, she was still there and returned as normal.
  • oda_kamui's avatar
    oda_kamui
    New Traveler
    6 months ago

    Thank you for everything.I forgot to record the code, but the 123 error was well known and that's all I remembered.

  • Error code 123:ff93df2:e5fa2799 when trying to load into Isle of Volpe park in Henford on Bagley. Worked fine, then tried to travel there with 7 other sims and now continuously getting error after reloading as advised above, and trying to travel alone. I don't have the Lovestruck pack. 

  • KLoxxon's avatar
    KLoxxon
    New Veteran
    6 months ago

     Hi, this just happened to me when my sim was travelling from a retail lot they own in Oasis Springs to the Starlight Accolades venue, just before the awards were due to begin. The sim was travelling there with five other sims. I play on a mac. No mods. I have Lovestruck pack.

    123:ff93df2:e5fa2799

    I exited without saving and will try carrying on with my last save before the error.

  • I just got this error code when my teen Sim was trying to go to the auditorium for career day. The game ask if my Sim wanted to go to career day, when I said yes it booted me to manage worlds with this error code.

  • I was traveling my main sim, a glitch happened while loading the lot and it took me back to manage worlds page and the error code "123:ff93df2:e5fa2799" popped up. There was a excalmation point over the lot but that was the only thing irregular about the game at the time. It ran smoothly. Until two or three nights ago. I updated all my mods before opening my game and everything was fine except there was lag and it got worse the longer I played so I saved the household in the gallery in case I wouldn't be able to play that save file again. One day I loaded up my game, I enter cas just fine, but I noticed that the main sim was the only glitched out sim in CAS. I can edit her appearance just fine but I can't toggle with her strength, her name changes to other memebers of the household, and I can't edit her family dynamic, when I exit from that panel her name is one long line. Now, after I've updated all my mods, I cannot enter CAS. Everything else is working just fine. Any other household in cas will load no problem, except the household with my main sim. I tried using an older version of the sim before the glitch occured and even the teenage version of the sim from two years ago is expereincing this glitch.

    I get an infinite loading screen when trying to enter cas, the only way I can enter cas with that household is if I start a new game. So i started deleting cas mods that were known to cause glitching, like UI and Trait mods, still can't get into cas, I read my last exception file and I keep recieving 0 error. Downloaded Better Exceptions and this popped up even after I deleted traits. I've been reading the other pages about the 123 loading errors but I am not having any of those issues and I haven't seen anyone with the exact same code. 

    My game is updated to the most recent update, so if anyone knows the fix or the solution please let me know!

  • Product: The Sims 4
    Platform:Steam-PC
    Which language are you playing the game in? English
    How often does the bug occur? Every time (100%)
    What is your current game version number? 1.108.349.1020 DX9
    What expansions, game packs, and stuff packs do you have installed? None
    Steps: How can we find the bug ourselves? When traveling from one house to another the error code 123:ff93df2:e5fa2799 pops up and force exists me to the “pick a world” screen. Also error code 0
    What happens when the bug occurs? Exists to pick a world screen and doesn’t save. Or quits game entirely.
    What do you expect to see? Traveling from one house to another successfully without crash.
    Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
    Did this issue appear after a specific patch or change you made to your system? Yes
    Please describe the patch or change you made. The most resent patch with Lovestruck.

    The game is completely unplayable, will let me start the game and this error occurs within 5 minutes every time. Unable to save anything. “Save as” work around doesn’t work. 

  • crinrict's avatar
    crinrict
    Hero+
    6 months ago


    • Addressed an additional issue where the game would fail to load and display Error Code 123 when traveling between lots.

    Fixed in Patch 1.109.185/1.98
    Please create a new thread if you're still experiencing this issues

About The Sims 4 Bug Reports - Archive

This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,625 PostsLatest Activity: 22 days ago