How am I supposed to play my game if the EA app doesn't support OS El Capitan?

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@puzzlezaddict wrote:

@chaogardenz  If your Mac is from 2018, it can't be running El Capitan, which was superceded by Sierra in 2016.  The specs in About This Mac should say something like MacBook Pro (15-inch, 2017), and again, any model from 2012 or newer, or any model running the standard version of Sims 4, should be able to install at least Catalina.

A 13-inch 2015 MacBook Pro could have a 2.7 GHz i5 processor and could have shipped with El Capitan, and it would run any OS up through Monterey (12.x).  Here's a guide to installing a new version of macOS, along with links to the various versions starting with High Sierra (10.13):

https://support.apple.com/en-us/102662

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The latest macOS was not available from the usual place software updates would be - did do some digging from the serial number of this model online & was able to pinpoint the exact kind. I did verify that it can go up to Monterey … thank you so much.

Apple definitely did not make the latest OS updates obvious for older MacBook Pro models. It doesn’t change the fact that EA shows El Capitan as a minimum system requirement for Mac players when it clearly won’t soon due to the EA app’s requirements.