I've had enough

this is the one thing I do in my free time that I actually find joy in and its gone. I've done everything spent so many hours trying to fix this deleted all my cc and mods nothing works game keeps crashing. I'm honestly so upset

 do we think they will refund my the almost $2000 ive spend on the game I did contact someone I know that could help me if ea refuses to refund me and can give advice they gave me to anyone else looking to go the route too

ive paid so much for a service I am unable to now use due to the company's error and hatred towards their customers  ive been such a loyal gamer for years through out everything negative but I can't even open my game I HATE these people. I want all my money back and find a new game.