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Woolia06xx's avatar
Woolia06xx
Seasoned Newcomer
3 days ago

My sims 4 freezes when going online.

So recently i’ve discovered I can’t even launch sims on my ps5 with my wifi connected. Figured that’s fine i’ll turn it off to open it and turn it on once i'm loaded in. However I just tried to open the gallery and it froze again…My game doesn’t need an update, Isn’t too full and i cant have mods to have an issue like that so idk what to do really. Rather annoying. 

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    8 hours ago

    Hi Woolia06xx​ 

    Are you seeing a specific error code or error message? From the main menu of your PS5, head to Settings > System > System Software > Error History and let me know what you're seeing there. 

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