Forum Discussion

dejdlziv82rf's avatar
dejdlziv82rf
New Scout
29 days ago
Solved

Game no longer "sleeps" when Xbox does, shuts down instead.

After the 8/19/25 update, my game will no longer "sleep" when the Xbox does. I used to be able to turn on my console and hit "resume" for the Sims, where once in, the last lot I was in or CAS screen is still actively loaded. Now, the only option upon waking up my console is "play," so the game has to reload completely every time. This used to never happen unless the game received a major update every so often, and it'd only be once. My load times are brutal, so now I can't just sit down and play like I used to be able to.

  • Hi dejdlziv82rf​ 

    If you're having issues with the quick resume feature, you can try a full power cycle on your console to clear that up.

    If that still doesn't help, you can reach out to Xbox support to look into this further. 

4 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    28 days ago

    Hi dejdlziv82rf​ 

    If you're having issues with the quick resume feature, you can try a full power cycle on your console to clear that up.

    If that still doesn't help, you can reach out to Xbox support to look into this further. 

  • dejdlziv82rf's avatar
    dejdlziv82rf
    New Scout
    26 days ago

    Thanks for your reply!

    Unfortunately, that didn't resolve the issue. This only started happening after the 8/19 update, so I'm led to believe it is related.

  • AgentJacee's avatar
    AgentJacee
    Seasoned Newcomer
    17 days ago

    The same is happening to me. I noticed it after the update also. And I also tried those "fixes" as well with no luck. This is pissing me off,  if I wanted to load the game 50 times a day I would not have chosen for my game to sleep. The Sims has soooooooooo many flaws why is it always something else all the time, from the beginning of sim existence, they just can't get it right.

  • AgentJacee's avatar
    AgentJacee
    Seasoned Newcomer
    17 days ago

    If you find a fix or there's a patch please let me know 🙏🏾