Please tell us which word is banned
I cannot express how frustrating it is to type a long description of a sim with all perfectly normal words and try to upload it to the gallery only to be hit with "the content contains a disallowed w...
Forum Discussion
spacemunkypantz I'm attaching the profanity filter feedback for you to report the issue you're having:
https://help.ea.com/en/help-tools/appeal-filtering-decision/
Hi, I don't think this applies to my situation, I'm talking about the gallery not letting you upload things until you magically guess which word they're not allowing.
It does. The profanity filter sometimes isn't always intuitive. The only way to guess is to know exactly what you had written. Sometimes certain letter combinations are picked up as profanity words in other languages.
spacemunkypantz It won't help you identify the word but if you do decide to send feedback it will let them know that a word in your text has potentially been incorrectly flagged as inappropriate. That means they can look at addressing the problem and once they do that you may not face that particular problem again. If you haven't identified the word that's okay as they do ask for plenty of detail and it's 5000 characters. There's also an additional section where you could share your views about difficulties identifying the word when it's not obvious which word it was. All the info gathered goes towards improving the filter.
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