The EA Bug report system is complete failure!

Hey Sid1701d9,

Thanks for the feedback and for taking the time to post that initial bug report!

It's great to hear that you're making use of the search to check for duplicate bugs before posting. Just to provide some context here, while an exact duplicate of your posted issue may not have turned up for you with the search, we do regularly find certain issues are related or stem from the same root cause once we start digging into the matter. Because of that, we may flag reports as duplicates when we're confident it's an issue that has already been reported in another thread - even if that's not one that turned up in your search.

To that end I just wanted to confirm - checking back over the bug you've reported alongside our list of issues being investigated, you've made the list! Your recent report actually relates to two others we're looking into already, which you can find here and here. 

Ultimately, please don't think being flagged as a Duplicate is a negative thing. In actuality, that helps us consolidate the reports and information to better address any bugs that are raised. If you hadn't found anything with a quick search, not to worry - those handling the bug reports regularly may just be familiar with another relevant thread that's already under investigation.

As a quick side note, I do see you mentioned concerns that bugs aren't being fixed because they're being improperly flagged - fortunately, this is not the case. One of the nice parts of the new EA Forums is the ability to sort by status in the case of Bug Reports, so you can actually just check here and sort by the Completed status to see a pretty substantial list of bugs that have been fixed, thanks in no small part to you and others filling out reports.

Thanks again for the additional feedback, hopefully this clarifies things a bit more!