why.

I've spent bare minimum $1000.00 USD. on the sims 4 with all of their cash grabbing tactics. they have no regard for their customer base at all. I have lost complete interest in the game as a whole, I don't even enjoy with videos of lets builds on yt anymore because of the absolute neglect of this game. constant crashing can't build or edit sims in CAS because the game will randomly freeze and crash or I'm forced to restart the game entirely. This should not be happening. The fairy pack just came out and they are releasing another pack before even fixing the issues that have been happening since city living. They just keep pumping out broken content left and right without an apology or transparency with what's going on. I sincerely wish there was a way to recuperate the money I've wasted on this game. The game wouldn't even launch on my xbox for like 3 days straight and now it opens but constantly crashes when in game.  All I wanna do when I get off of work is enjoy myself and relax a bit with the game I've invested deeply in, but I cannot even do that because its so frustrating trying to even play the game now. All I want to do is build with the items I've purchased. I don't feel like I'm asking for much. I would be so much more excited for this new pack If the game wasn't an absolute train wreck in every way. I've been looking into other games similar and it doesn't seem like others have near as many problems as this game does. so upsetting to think of the wasted time money and energy spent on this game. I use console so I don't have mods/CC. I use cheats but who doesn't, it's a mechanic put into the game by EA, these features should work and not corrupt the game. It is not fair to the consumer to be forced to find solutions or work arounds for a game made by a company this big. seems like all the money EA makes off the sims 4 paid by consumers goes back into other games and not the sims 4. fire the whole sims 4 team and get someone in there that actually knows how to create a quality product, They like to make cute bubbly videos and play in our faces with sunshine and rainbows and then send out something that's broken and of poor quality, disatisfied but still fall victim in hopes they've gotten their stuff together. thank you for maybe reading my rant or at least the last of it, just so disappointed in the game as whole.