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SimGame1111's avatar
SimGame1111
Seasoned Novice
1 year ago

Blast from the Past: Unable to claim reward/Gnome fix failure message

I am unable to collect the blast from past event rewards. I had no problems, completing the event, but when I went to claim the reward I keep getting claim failed. Please wait and try again as the gn...
error code
pc
playstation
time limited events
crinrict's avatar
crinrict
Hero+
1 year ago

Did you try deleting accountDataDB.package ?

talkattack's avatar
talkattack
Rising Newcomer
1 year ago

How do I do that? (The deleting accountadata)

  • crinrict's avatar
    crinrict
    Hero+
    1 year ago

    Go to documents\ElectronicArts\The Sims 4 and move the file accountDataDB.package to the desktop.

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