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NathTheLeaf's avatar
NathTheLeaf
Seasoned Newcomer
3 days ago

Blue box on map overview

Hi, I've recently gotten this bug where there is this blue box. I have tried to disable mods, still there, deleted my localthumbcache file, and repaired the game. still there. this is the view I get to when I press resume game. I gont get directly into the household as I usually do. when I try to load into my household, it doesnt let me. I can press into the world I want to go to, the blue box still there, and when I try to load back into the household, I get a loadingscreen, but get right back to the map overview. so its not a mod problem, not my cache and repairing havent helped. the only thig I can think of that can be the reason, is that last time I played, I bought three things from the marketplace. The Josephine set, replay hair set and the dear diary bedroom. I cant play my save, and Im so devestated over that. Please help and thank you.

(I have attached a video of the bug, I do have mods enabled again, but I know thats not the issue)

freezing
loading times
pc
ui (user interface)

1 Reply

  • crinrict's avatar
    crinrict
    Hero+
    22 hours ago

    Hi NathTheLeaf​ 

    this looks like some kind of corruption. Have you also tried a clean folder:  https://forums.ea.com/kb/the-sims-helpers-blog-en/troubleshooting-clean-user-folder-approach/12690428 

    Just put a copy of your save back (you will loose all cc on the save but since you created a backup you can go back to that afterwards) and see if the same error occurs, then report back.

    • Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?
    • Delete the ones you have
    • Trigger the error again
    • Check if new ones are created
    • If that is the case, please copy/paste the content here. You can open the file with any text editor.

    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

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