Forum Discussion

9 years ago

Bug of which I can't change sims clothing, save, or leave.

Recently, after the toddler patch, I've had a new bug where the sims start to be unable to change clothing and then I can't save or leave. The sims do "technically" change, as in they do the animatio...

gameplay issue

crinrict

Hero+

9 years ago

Are you using mods in your game ? If so, please remove them

See this for more information: [PLEASE READ] Usage of Mods and Custom Content

Also why can't you save ? What error are you getting ?

aandrxmeda
9 years ago
mods are gone, also the saving just never stops theres no kind of error
- crinrict
  Hero+
  9 years ago
  Hi @aandrxmeda
  
  Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
  
  You won't loose anything. Just make sure to not delete any files and make a backup.
  
  Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
  
  Options.ini (or just re-set all your settings manually)
  
  Tray Folder
  
  Screenshots/Videos/Custom music
  
  Rest of the save games (leave out slot_00000001.save which is the autosave)
  
  Custom content like clothing, hair, skins, make up ....
  
  Mods (one by one, making sure they all still work)
  
  The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.