Can’t save, game freezes, impossible to play
Game freezes randomly, can’t switch between household members, they do play on their own, but I can’t click on anything, I can’t give them tasks, try to save, the game just freezes and won’t save!
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47 Replies
It’s the family of 4 with a dog!
staying at 13 acacia avenueThat is wired i still have issues with them
@ShadyMnfared Could you post your Computer's DxDiag?
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your postDoes it still crash or what issues are you still seeing after all the troubleshooting you did ?
It's attached,
it's still crashes, it doesn't crash with another household in that same save, it's literally only that same household and that same lot.
- @ShadyMnfared Do you just have a graphics chip or also a graphics card ? Seems there's only the basic drivers installed and it doesn't show if you have a card as well.
If you have a card, try reinstalling your graphics drivers. Yes, I have a graphic card,
I already clean installed the drivers.
- @ShadyMnfared Since posting your DxDiag ? These show some generic MS drivers.
What kind of card do you have ?
If you did after posting, could you repost the DxDiag ? I did it before, but for some reason it was not picked up, I've attached the new DxDiag,
I'll test it again, I'll let you know!
- @ShadyMnfared Let me know if updating the drivers did anything. If not, you might need to do a clean install of your drivers (i'll walk you through that, just let me know if it helped at all)
Sure thing! Will do, im just going out of town for the weekend, I’ll do it as soon as i come back! 🙂
- @ShadyMnfared Sounds good. Make sure to tag me when you come back :D
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