Forum Discussion

nevbaver's avatar
nevbaver
New Novice
2 years ago

Cannot enter rental unit as landlord whether occupied/unoccupied

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.103.250.1020
What expansions, game packs, and stuff packs do you have installed? all of them minus star wars
Steps: How can we find the bug ourselves? Become the landlord of a property, have your water heater inside the unit as the game says to in the Lessons guide. can't enter rental property to repair it, or repair broken objects. why?
What happens when the bug occurs? Cant enter rental property you are the landlord of to fix broken objects.
What do you expect to see? being able to fix them.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

my question is, am i supposed to be able to enter lots as a landlord to fix things for maintenance events? is this normal that i can't go inside when i'm called to come fix something? i'm so lost.

i attached a screenshot of the fuse box inside and my landlord outside unable to go. am i supposed to have the fuse box outside? the Lessons guide says you can put the water heater and fuse box in the unit, but i cannot go in it to repair anything.

6 Replies

  • @nevbaver Did you knock on the door of the unit ?

    If so, could you give some more details how you can't enter ? The picture didn't attach (probably too big in size, try making it smaller)
  • I am having the same problem and am quite frustrated. My sim also cannot enter the tenants unit. I simply get the wave and "can't get to wherever you're asking me" moodlet bubble above my sims head. even when my sim can enter and navigate when there is not a tenant. 

  • nevbaver's avatar
    nevbaver
    New Novice
    2 years ago

    hi @anna3682  - ok i was losing my mind trying to figure this out and clicked this on a whim.

    it appears my front "porch" area was considered private and part of the rental vs. a "shared" space, meaning i wasn't allowed to step on the porch to go to the door because the porch was considered by the game as a private, tenant-only space.

    i tried to attach a picture and i hope it works this time. i had to click the porch and set it to "shared".

  • nevbaver's avatar
    nevbaver
    New Novice
    2 years ago

    hi @crinrict sorry about the picture not attaching. i was troubleshooting and tinkering around and discovered the game considered the front porch/steps area to be a private room by default and i had to set the porch to a "shared" space to get my landlord to be able to go to the front door. thank you for replying!

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @anna3682 Could you also check on shared space issues and add a picture ?

    Moving this to game issues for now.
  • THANK YOU SO MUCH 😭 I was getting so heated not being able to figure out what was going on!