Can't get the Ring Bear to show up, any ideas?

Hello! My Sim fished up a "Strange Ring" and when I hover over it, it says, "Go find The Ring Bear to ask about the ring." I googled it and the Ring Bear is supposed to be at the fountain in the Media Naranja park (Lovestruck Expansion). He is nowhere to be found. I can't find anything online about him not showing up either. Any ideas?

Thank you!