Can't load any legacy family households in any neighborhood

I've been having this problem since April and I'm really getting fed up with it. I'm playing on an old Windows Yoga laptop through Steam and with Windows 10. I use this laptop exclusively for Sims no...

advice

cc or mods removed

23a8afb5b5e897b4

New Novice

7 months ago

Hi! I just went in and deleted the preexisting LastException files, tried to load the family, then tried again once it jumped me to the map. Once I crashed the game, I refreshed the folder but no new LE files were generated.