Forum Discussion

PsychSim's avatar
1 year ago

Cant Travel To Retail Store??

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.105.345.1020
What expansions, game packs, and stuff packs do you have installed? Island Living, City Living, Get To Work, Spa Day
Steps: How can we find the bug ourselves? Click Owned Businesses Click travel to store
What happens when the bug occurs? I have 2 sims out of the household and one staying at home, every time I try to travel to the retail store that I own, the button is grayed out and I get the message: "You cannot choose this option at the moment because ---- isnt here!". The sim they're saying isn't there is not the one I'm controlling at the time. I've even tried bringing that sim home and it gives the same message as if they're still gone. (Ps. Yes I have CC but I've removed everything and get the same message.) Is anyone else getting this glitch??
What do you expect to see? The button should take me to the retail store immediately.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Cant travel to retail store.

6 Replies

  • @PsychSim Do you have this issue with every Sim in your household and did you check multiple households if it's the same for others as well ?

    Have you tested on a new save that never had mods/cc to see if the same occurs there too ?
  • PsychSim's avatar
    PsychSim
    1 year ago

    No I havent tried that, but I took the sim that was home to a different lot and the button was accessible there! Its been working ever since. Not sure what that was about though. Thanks for the response!

  • PsychSim's avatar
    PsychSim
    1 year ago

    Miraculously, yes lol. Hopefully this never happens again!