Forum Discussion

Colepride's avatar
Colepride
Seasoned Newcomer
2 days ago

Crashing After Event

My game was being buggy in CAS and crashing since the event (June 24, 2025)started. In CAS I cannot see or select my sim traits or have female sims wear male items (even when unchecked and selected). After managing to create a new household, the game crashed after selecting a season and world. 

I was not having these issues yesterday so it must be connected to the event. However another player told me they have been unable to see their sims' traits for a while now. I did the usual removing my mods and checking any CC files but my game is still having issues. 

5 Replies

  • HI Colepride​ 

    Try the following

    - Close the game
    - Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back.

  • macpappi's avatar
    macpappi
    New Novice
    22 hours ago

    I don't think this is the fix this time... something else is wrong.   Normally this works what you are saying to do, even though I don't believe we should ever have to do this,  but due to poor programming EA always leaves it up to their uses to debug their programming.

    Something else is wrong this time... I was playing just find.  Decided I would check out the event, I had almost by accident been outside.. so I got some rewards, I claimed the first two items.  Then I played a bit more and thought I would check out the event.  I clicked on the event in the upper left hand corner... the second I clicked on the event the game crashed!  

    I am playing on a new powerful MAC with 32G Ram... so I know the issue isn't my computer not have the power or the memory. 

    I have played so many games in my life... never have I had the consistency of problems involving updates that I have with Sims.... most games you see there is an update or DLC, you get very excited, with EA on the other hand... you know you are going to spend hours trying to not loose your saved game play and try to get the thing to work again.   I just find it odd that for some reason we are supposed to be okay with this because it is so often like this with updates. 

  • Colepride's avatar
    Colepride
    Seasoned Newcomer
    10 hours ago

    I don't think you understand. I have tried all the usual troubleshooting before posting. The game is broken. If it was CC issue then my game would have been lagging before the event started as I have not added any new files. I literally checked my files and deleted all mods. 

  • Colepride's avatar
    Colepride
    Seasoned Newcomer
    10 hours ago

    Thank you! I am sick of being told to "troubleshoot." I am very aware of how to delete files and repair my game, I obviously tried that before posting. I see lots of errors on the forums so I am confident this is not a user error issue. Wishing you luck with your game too!