Oops, I'm sorry! The lot is now under Door Fail on the Gallery 🙂 thank you so much, and I will also try that BlueBellFlora, i'll report back :D thanks again!
@justdancerebecca No worries! Thanks for sharing the lot. I was able to replicate the issue, sort of. I locked the other outside doors and my sims would not go through the front. I didn't get the lock symbol but I did get the routing failure symbol. So, I think the problem is the chandelier is too close to that front door.
Here is my sim with the routing failure.
I noticed that chandelier was hanging pretty low and really close to the door. At first I put it in inventory and my sim went through without a problem. Then I tried playing with the position. I just moved it a tiny fraction toward the Winterfest tree and my sim went through!
Try using the alt key to slide the chandelier back so the green positioning box corner meets this intersection of line and dotted line.
I think I understand your aesthetic here and the importance of that chandelier, so I really hope this works for you!
Edit: There's one more thing I thought I should mention. When the chandelier was in your original position, I did not get the "go here" option when clicking just inside the door. Sims won't be able to go to or stand in the area just underneath the chandelier. So you may see other routing issues in that general area.
