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Rayemelaninn's avatar
Rayemelaninn
New Novice
8 months ago

error code: 110:6ee24dd4:a252622f

Since the october 22 update Ive recieved this error: error code: 110:6ee24dd4:a252622f
I removed all mods & cc and it still shows up.


Once im at the main menu, it allows me to click play but after that the game doesnt load anymore and it pops up with that message 

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.110.265.1030
What expansions, game packs, and stuff packs do you have installed? Get to Work Get Together City Living Cats & Dogs Seasons Get Famous Island Living Discover University Eco Lifestyle Snowy Escape Cottage Living Spa Day Dine Out Vampires Parenthood Jungle Adventure StrangerVille Realm of Magic Dream Home Decorator Luxury Party Perfect Patio Stuff Cool Kitchen Stuff Spooky Stuff Movie Hangout Stuff Romantic Garden Stuff Kids Room Stuff Backyard Stuff Vintage Glamour Stuff Bowling Night Stuff Fitness Stuff Laundry Day Stuff My First Pet Stuff Moschino Stuff Tiny Living Stuff Paranormal Stuff Desert Luxe Kit
Steps: How can we find the bug ourselves? It happens after I press play on the game, its not loading the household.
What happens when the bug occurs? Whenever I try to load a household it won't work. The first time I tried with all of the mods and cc still in the "mod" folder and it showed this:"110:6ee24dd4:a252622f". So i removed all mods and cc and it still popped up with an error code. I have "Better Exceptions Full Report" by TwistedMexi so I added that back to the "mod" folder and restarted the game after, it scanned showed that "No mods are installed, so it is likely this is an official game bug." I genuienly think there is some type of bug because two scpecific worlds: Ciudad & Chestnut ridge is showing up twice on my worlds menu: 
What do you expect to see? The household load up and not send me an error code
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Yes after the October 22 update, my game has been acting like this.

Whenever I try to load a household it won't work. The first time I tried with all of the mods and cc still in the "mod" folder and it showed this:"110:6ee24dd4:a252622f". So i removed all mods and cc and it still popped up with an error code. I have "Better Exceptions Full Report" by TwistedMexi so I added that back to the "mod" folder and restarted the game after, it scanned showed that "No mods are installed, so it is likely this is an official game bug."

I genuienly think there is some type of bug because two scpecific worlds: Ciudad & Chestnut ridge is showing up twice on my worlds menu: 

8 Replies

  • @Rayemelaninn Could you please update your game ? There was a patch yesterday.

    Please try the following with all mods removed

    1. Load the lot
    2. Get error
    3. Load lot again.

    If that doesn't work, please upload the lastException you get (no mod, not the BE one, the game one)

    EDIT: Just saw that you made multiple reports on the same. Merged.

  • After the update, I have been unable to access ANY of my households in all of my saves. I've updated my mods, deleted localthumbnail, repaired my game multiple times, and even tried creating new saves with new households and it still won't let me load into them after leaving CAS. Instead, I get Error Code: 110:6ee24dd4:a265622f pop on my screen that tells me to relaunch the game. The only time I can actually load into a household is with the MAXIS-made townies. Is there something I'm not doing or missing? 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    8 months ago

    MissTatiBrown  Please try creating a new save with no mods or custom content present, as in, move the Mods folder to the desktop and delete localthumbcache.package (again).  If that works, try loading one of your saves, still with no mods or cc present.  You don't need to save your progress.

    If the new save works but the existing one does not, try a double load: load the affected household, receive the error, then try to load it again, without quitting or exiting to the Main Menu.

    If you can't load a new save, please try a clean folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just see whether you can start a new save.

  • I get the same error code and I updated the game. All my mods are updated and tested, all CC has been repaired. I created a new save/game to play the life and death pack, I can buy a house but not play the actual game. I've restarted and done what you've said too, nothing works. 

  • crinrict's avatar
    crinrict
    Hero+
    7 months ago
    @casbranson Please move your mods folder to the desktop, delete Documents > Electronic Arts > The Sims 4 > localthumbcache, repair your game and then try again on a backup of your save to see of you can duplicate the issue on a game with no mods.


    after doing this try the following

    1. Load the lot
    2. Get error
    3. Load lot again.

    If that works, you can try the same with your mods installed.
  • MissTatiBrown's avatar
    MissTatiBrown
    Rising Newcomer
    7 months ago

    Hi, first thank you so much for replying!!! I was so confused about what went wrong since I never had an issue with saves in previous updates. The new save I created without any mods or cc worked so I am happy about that but when I booted up my existing saves and clicked a household I received an error. Then when I loaded it up again it kicked me out of my game so I guess the households are corrupted and I don't know how to recover them :( 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    7 months ago

    MissTatiBrown  Did the double load not work on the corrupted households?  If not, are you getting the same error as before?  Can you load a different household within this same save?

    Please also go into Documents > Electronic Arts > The Sims 4 and delete any lastexception files you find.  Try again to load an affected household and look for a new LE.  If you see one, please attach it to a reply here.  You'll need to open the file and delete its first line in order for it to attach properly.