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lisam467's avatar
lisam467
New Traveler
9 years ago
Solved

Error code: 800

Is anyone else having a problem when trying to edit, build or play any of the families in Willow Creek?  I'm not sure if this is an ongoing issue but I tried to download a building from my Library to...
pc
ceunon20's avatar
ceunon20
Seasoned Ace
9 years ago

I'm having the same problem as you but with the "Aconite Mansion" lot in Forgotten Hollow. 

This is a new game with no CC or mods.

Every time I starts a new game first I edit all neighborhoods with new lots and families. But this is especifically lot corrupted somehow later after playing for a bit.

WH (What Happens): When I enter in the lot for the first time the messase "Error code 800..." appear and the game automatically go to the menu screen of neighborhoods. On the second time the message doesn't appear but the game stays in a endless loading screen.

THINGS I TRIED:

1 - I tried to move a new family to there and had no sucess. WH

2 - I moved Vatore family out of there but the error persists too. WH

3 - Editing lot didn't work. WH

4 - I tried to put another lot from outside but didn't worked. WH

Here is my save game for tests: https://1drv.ms/u/s!AtmbQyEtx3iijr8xFXijwdF1y_njLw

IrishMadCat_EA's avatar
IrishMadCat_EA
Icon for EA QV Team rankEA QV Team
9 years ago

@ceunon20 Thank you for the save. Could I also request your DxDiag?

  • SimQARobo's avatar
    SimQARobo
    Icon for EA Staff rankEA Staff
    9 years ago

    @ceunon20

    • Do you have any saves from before the issue occurred?  
    • Did you encounter any crashes before the issue occurred?  If so, where in the game did it crash?
    • When you were filling up all of the lots with new houses and households, how often did you save?  Did you create new save slots also (Using Save As)?
  • ceunon20's avatar
    ceunon20
    Seasoned Ace
    9 years ago

    * Sadly I don't have any save from before.

    * Yes. The game crashed in Magnolia Promenade some times (Emporium lot). It happened after I put some Sims to live in there.

    * I always save when finishes each neighborhood. So if I finish Oasis Spring with lots and Sims for example, so save. It's always being a new save game since I started to put new lots and Sims, so never overwrite.

  • gurlgamer246's avatar
    gurlgamer246
    Seasoned Rookie
    11 months ago

    anyone found a fix? I have lost 2 saves to the error 800. With and without mods too. It always starts with Willow Creek and the park. The whole world lots will disappear 

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