Forum Discussion

Maryfraden's avatar
Maryfraden
Newcomer
16 hours ago

Fridge and food issues. No 'Grab Serving' option

My sims are having trouble with fridges. When the 'Get Leftovers' command is used, they will walk up to the fridge but refuse to open it. Or, if they do, they will hold their hand out like they are holding an imaginary plate and walk back and forth between the fridge and the chair in a continuous stuck loop.

Subsequently, if I drag and place a dish onto the table, there is no 'Grab Serving' option and sims will refuse to eat it.

3 Replies

  • Could you please provide the following information

    -  Are you using mods/cc in your game ? Please remove them and test without them if you do.

  • marlindaaaa's avatar
    marlindaaaa
    Seasoned Newcomer
    8 hours ago

    I have the same issue, I repaired the game as well and it still does not work. I removed the mod that I used, and still the same issue. 

  • crinrict's avatar
    crinrict
    Hero+
    2 hours ago

    HI marlindaaaa​ 

    Try the following

    - Close the game
    - Rename Documents > Electronic Arts > The Sims 4 to Documents > Electronic Arts > The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back.