Forum Discussion

54d5b5d92228a1d's avatar
54d5b5d92228a1d
10 months ago

Game is stuck on loading page

I can get to the main page but got some reason I can’t play the game. I can create the characters but not actually play the game.
gameplay issue
mods
crinrict's avatar
crinrict
Hero+
10 months ago
@54d5b5d92228a1db Please move your mods folder to the desktop, delete Documents > Electronic Arts > The Sims 4 > localthumbcache, repair your game and then try again on a backup of your save to see of you can duplicate the issue on a game with no mods.
54d5b5d92228a1d's avatar
54d5b5d92228a1d
10 months ago

What do you mean by repair game, I’m confuse 

  • crinrict's avatar
    crinrict
    Hero+
    10 months ago

    This

    For EA app

    1. Close the game
    2. Click on the three dots in the upper right corner of the game in your library
    3. Choose Repair game

    For Steam:

    1. Close the game
    2. Right Click on the game in your library
    3. Choose Properties
    4. Choose tab Installed Files
    5. Press Verify Integrity of Game Files

About The Sims 4 Gameplay Questions & Issues

Get help and answers to your gameplay questions and issues in The Sims 4.20,473 PostsLatest Activity: 10 months ago