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Bambi_DoMoMiGi's avatar
Bambi_DoMoMiGi
New Rookie
9 months ago

Game stuck on loading screen, before main menu, after updating on 12/03/2024

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? Can't get to Main Men...
gameplay issue
crinrict's avatar
crinrict
Hero+
9 months ago

Hi @Bambi_DoMoMiGi 

Try the following

  • Close the game
  • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
  • Repair the game
  • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
  • Start a new save game
  • Check if you still have the error
  • Report back with your results for further steps on how to get your stuff back.

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