I've tried everything, my game won't load. when i press play with my current sims the loading screen comes up and loads for hours without anything happening. I've tried to clear the cache, removed all mods and cc, repaired the game and turnd my computer on and off. nothing works..
Resetting the game to factory settings without reinstalling – Crinrict's Sims 4 Help Blog
my savefile was broken. I tried this and thats how I realised.
Melinda0303 Please open Documents > Electronic Arts > The Sims 4 and delete any lastexception files you see. Try again to load this save, and when it doesn't work, look for a new LE. If you find one, open it (Notepad is fine), copy its text, and paste it into a reply here.
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>dd1f1124971e9e8c69c157f0</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-03-23 16:13:01</createtime><buildsignature>Local.Unknown.Unknown.1.122.212.1030-1.200.000.698.Release</buildsignature><categoryid>object_manager.py:777</categoryid><desyncid>dd1f1124971e9e8c69c157f0</desyncid><systemconfig/><screenshot/><desyncdata>Exception applying attributes to object HouseholdInventoryObject:0x041f1365c37034ee (KeyError: HouseholdInventoryObject(0x041f1365c37034ee)) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 612, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1843, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 925, in on_update File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 42, in on_all_sims_spawned File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 465, in on_all_sims_spawned File "T:\InGame\Gameplay\Scripts\Server\imaginary_friends\imaginary_friend_service.py", line 375, in on_all_sims_spawned File "T:\InGame\Gameplay\Scripts\Server\imaginary_friends\imaginary_friend_service.py", line 271, in _cleanup_doll_data File "T:\InGame\Gameplay\Scripts\Server\build_buy.py", line 736, in get_object_in_household_inventory File "T:\InGame\Gameplay\Scripts\Server\build_buy.py", line 722, in make_object File "T:\InGame\Gameplay\Scripts\Server\objects\script_object.py", line 2501, in attributes File "T:\InGame\Gameplay\Scripts\Server\objects\game_object.py", line 1448, in load_object File "T:\InGame\Gameplay\Scripts\Server\objects\script_object.py", line 2511, in load_object File "T:\InGame\Gameplay\Scripts\Server\objects\script_object.py", line 2614, in load File "T:\InGame\Gameplay\Scripts\Server\objects\components\object_marketplace_component.py", line 559, in load File "T:\InGame\Gameplay\Scripts\Server\objects\components\object_marketplace_component.py", line 384, in _set_pending_sale File "T:\InGame\Gameplay\Scripts\Server\objects\components\object_marketplace_component.py", line 108, in leave_state File "T:\InGame\Gameplay\Scripts\Server\objects\game_object.py", line 459, in remove_dynamic_tags File "T:\InGame\Gameplay\Scripts\Server\objects\object_manager.py", line 777, in remove_tags_on_object_from_cache KeyError: HouseholdInventoryObject(0x041f1365c37034ee)rtim=0 Client Session Time: 28.83 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,667,1,6173 Modded: False SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 3050 OEM 32.0.15.9155, GUID: 2FD4674E-73A6-11EF-ADB2-806E6F6E6963 </desyncdata></report>
<report><version>2</version><sessionid>dd1f1124971e9e8c69c157f0</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-03-23 16:13:01</createtime><buildsignature>Local.Unknown.Unknown.1.122.212.1030-1.200.000.698.Release</buildsignature><categoryid>object_manager.py:777</categoryid><desyncid>dd1f1124971e9e8c69c157f0</desyncid><systemconfig/><screenshot/><desyncdata>Exception applying attributes to object HouseholdInventoryObject:0x0f0f13afa5311a52 (KeyError: HouseholdInventoryObject(0x0f0f13afa5311a52)) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 612, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1843, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 925, in on_update File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 42, in on_all_sims_spawned File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 465, in on_all_sims_spawned File "T:\InGame\Gameplay\Scripts\Server\imaginary_friends\imaginary_friend_service.py", line 375, in on_all_sims_spawned File "T:\InGame\Gameplay\Scripts\Server\imaginary_friends\imaginary_friend_service.py", line 271, in _cleanup_doll_data File "T:\InGame\Gameplay\Scripts\Server\build_buy.py", line 736, in get_object_in_household_inventory File "T:\InGame\Gameplay\Scripts\Server\build_buy.py", line 722, in make_object File "T:\InGame\Gameplay\Scripts\Server\objects\script_object.py", line 2501, in attributes File "T:\InGame\Gameplay\Scripts\Server\objects\game_object.py", line 1448, in load_object File "T:\InGame\Gameplay\Scripts\Server\objects\script_object.py", line 2511, in load_object File "T:\InGame\Gameplay\Scripts\Server\objects\script_object.py", line 2614, in load File "T:\InGame\Gameplay\Scripts\Server\objects\components\object_marketplace_component.py", line 568, in load File "T:\InGame\Gameplay\Scripts\Server\objects\components\object_marketplace_component.py", line 369, in _set_expired File "T:\InGame\Gameplay\Scripts\Server\objects\components\object_marketplace_component.py", line 108, in leave_state File "T:\InGame\Gameplay\Scripts\Server\objects\game_object.py", line 459, in remove_dynamic_tags File "T:\InGame\Gameplay\Scripts\Server\objects\object_manager.py", line 777, in remove_tags_on_object_from_cache KeyError: HouseholdInventoryObject(0x0f0f13afa5311a52)rtim=0 Client Session Time: 28.83 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,667,1,6173 Modded: False SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 3050 OEM 32.0.15.9155, GUID: 2FD4674E-73A6-11EF-ADB2-806E6F6E6963 </desyncdata></report>
<report><version>2</version><sessionid>dd1f1124971e9e8c69c157f0</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-03-23 16:13:05</createtime><buildsignature>Local.Unknown.Unknown.1.122.212.1030-1.200.000.698.Release</buildsignature><categoryid>developmental_milestone_tracker.py:1116</categoryid><desyncid>dd1f1124971e9e8c69c157f0</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'Object not found: 0x858cd2f1' (KeyError: 'Object not found: 0x858cd2f1') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 222, in c_api_server_tick File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 512, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1881, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1513, in on_update File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 741, in on_hit_their_marks File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1142, in _set_zone_state File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__ File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 1201, in send_all_milestones_update_to_client File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 1116, in _get_milestone_update_msg KeyError: 'Object not found: 0x858cd2f1'rtim=0 Client Session Time: 28.83 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,667,1,6173 Modded: False SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 3050 OEM 32.0.15.9155, GUID: 2FD4674E-73A6-11EF-ADB2-806E6F6E6963 </desyncdata></report>
</root>
Resetting the game to factory settings without reinstalling – Crinrict's Sims 4 Help Blog
my savefile was broken. I tried this and thats how I realised.
