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Hi everybody. In general, for me this event started a week ago for sure, but it feels like it probably started even earlier. And the problem is that a message about this event popped up, I received the first reward, and after that I can’t get anything and I don't see anything. There is nothing on the main page about this event, no notifications either. It's like it just disappeared. At the same time, I have the reward that I've received and it is available (darts). That's it, and there's nothing I can do. I have already disabled and removed all the mods, but still nothing. Please help☹️
P.S. I'm Mac user
P.S.S Sorry for any mistakes, English is not my native.
- crinrict2 years agoHero+
@illusie Urmeli's issue seems a bit different as they had it and now they don't.
@MsLooser @urmeli_11 @Daniel40400
I moved your posts to it's own thread as the issue is different.
Could you please answer the questions in the first post for me ?
- 2 years ago
- What's your OS ?
- What's your game version ?
- What language is your game ?
- What country are you in ?
- Did you have troubles at all before it first appeared ?
- Do you still have the freezer bunny tile ?
- If you're on a mac, are you using EA app or Origin ?
- Any mods/cc in your game ?
- For EA app: Please provide the EA app Error Report number
- Did you do anything specific when it disappeared (like updating the game)
1. Windows 11
2. 1.107.151.1020 DX9
3. English
4. the Netherlands
5. I don't think so
6. No
7. /
8. No, I do have mods in my mod folder, but they are turned of in game sttings (last time I played with them was a few weeks ago)
9. Don't have one yet, the error reporter showed an error
10. Yes!! I updated the game and then the whole event including the items I've claimed are gone! Before updating, it all worked perfect.
Hopefully there will be a soluting very quick, becuase I just want to claim these items. Thanks for helping me!
- crinrict2 years agoHero+
@Daniel40400 Thank you
One more question though, did you have it before the patch ? Just been rereading your post and just making sure that was the case for you.
- Plumbob-102 years agoNew Traveler
- What's your OS ?
- What's your game version ?
- What language is your game ?
- What country are you in ?
- Did you have troubles at all before it first appeared ?
- Do you still have the freezer bunny tile ?
- If you're on a mac, are you using EA app or Origin ?
- Any mods/cc in your game ?
- For EA app: Please provide the EA app Error Report number
- Did you do anything specific when it disappeared (like updating the game)
1. Windows 10
2. 1.107.151.1020 DX9
3. German
4. Croatia
5. No
6. No
7. -
8. Yes, I´m using mods, but I also tested it without mods (and deleted the cache) - no changes. The tile with the freezer bunny and the pop-up, I had before, are gone.
9. I have the same problem like Daniel - I don't have one, because the error reporter showed an error when I try to report the problem via the EA App.
10. Yes, the problems showed up after the last patch.
- crinrict2 years agoHero+
@urmeli_11 Thanks
@urmeli_11 @Daniel40400 Could you both try a repair of EA app
Menu > Help > App Recovery
If this doesn't help with the EA app reporter, reinstall EA app.
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