Horse ranch broken

@tiredvillainess 

Please try the following two things:

• First, rename your The Sims 4 folder in your Documents > Electronic Arts folder. Name it The Sims 4_OLD (save that "The Sims 4_OLD" folder, as it contains all of your current games and info.)
• Now open your game. Your game will make a new, vanilla "The Sims 4" folder (add nothing to it).
  
• Now start a new game save and make a new Sim. Now use that new Sim to 'move in' somewhere... you should then see 'Chestnut Ridge' in the list of worlds you can move into.
  

If you see Chestnut Ridge in this new game, this confirms that it is on your account and that we're dealing with something else.

Currently dealing with the same thing. I tried removing mods, and even tried completely uninstalling and reinstalling the whole game, nothing has worked. And it’s ONLY Horse Ranch. If anyone can figure it out please tell me.

I have dealt with this exact problem for a few weeks and nothing I have tried has worked. I have searched every forum post and tried all that I can. I'm at a loss. I've never had any mods. Reinstalled everything three times with no improvements. Everything seems to work except for horse ranch, everything connected to it doesn't show up or has that red and white error thing. Chestnut ridge is missing, and trying to load a game just gets stuck on an infinite loading screen. It was the first time I had gotten that far into a game and was still so happy with it, I feel really sad that I can't keep playng that household. If anyone has any solutions please let me know.

Felicias2000  You've probably tried this but just to be sure.  If you are playing on a computer, have you tried a folder reset?  To do that, just rename the "The Sims 4" folder or move it elsewhere on your computer.  Then start a new game, which will create a new "The Sims 4" folder.  After making and placing the mandatory sim, save while on the lot then exit to the world selection screen and check to see if Chestnut Ridge is there and accessible.  If it is, then quit.  Go back to your original user folder and copy the saves and tray folders to the new user folder letting it overwrite what is there.  Start the game again using the Load menu.  Then check the world screen again to see if Chestnut Ridge is there and if it is accessible.  If it is, you should be good to go.   If it isn't and/or it is but you can't access any of the lots, then your save is most likely corrupted, and you'll need to abandon it and start a new one.  You can probably save any custom lots and your sims by saving them to your library.  You can install them in a new save from your Library with this proviso.  Your mods folder needs to be in the new user folder before you do that, so you don't have to edit the sims and lots later to put it back.  So, move your mods folder into the new user folder before doing that.

And lastly, if you encounter the same problem in the new save after moving your mods folder, then you most likely have something in the folder that is causing the problem.  If so, then you'll need to find and remove it so the game will run correctly.

Hope this helps.