I can't access the gallery

So for some reason, I cannot access the gallery. The game starts up fine but when I try to go to the gallery, it says I'm offline and need to connect to the internet (as far as I know, my internet is fine) and when I do try to connect, it just stays connecting for a while; I keep just getting off cause it takes forever and I won't be getting anywhere. I've tried looking on google but nothing I found worked so I don't know what to do anymore.