Just got Home deco to try it out.I find out the main occupation is completely broken and there is no way to end the day. Their major announcement should just be"We are stopping all future expansions and content until all the major bugs pending bugs are solved!"

@The_Suit05 It would be nice if it worked that way, but I doubt the part of the team responsible for creating new content, design, etc are the same people who work on bug fixes. I'm not a developer or a programmer, but it seems to me from my limited knowledge of how this process works, stopping everyone else's job wouldn't solve our issues. That said, I'm sorry you are having a problem with the pack; did you create a post for it in the bug forum? That is the best way to get the team to take a look at it. 🙂

@LadyAofPineapple wrote: @The_Suit05 It would be nice if it worked that way, but I doubt the part of the team responsible for creating new content, design, etc are the same people who work on bug fixes. I'm not a developer or a programmer, but it seems to me from my limited knowledge of how this process works, stopping everyone else's job wouldn't solve our issues. That said, I'm sorry you are having a problem with the pack; did you create a post for it in the bug forum? That is the best way to get the team to take a look at it. 🙂 This. 100 times this. If your car breaks down and the mechanic is already busy fixing another car, having all of the other employees at the dealership stop what they're doing isn't going to get your car fixed any faster, it's just going to make everyone else wait longer for everything else too. The Sims 4 is a massive franchise with a ton of content available for it both big and small from full on Expansion Packs to more niche offerings like our Kits. Unfortunately when you have such a complex system of interconnected DLCs it's extremely easy for something we add to the game tomorrow to somehow break a 9 year old system, or vice versa. If we had it our way there wouldn't be a need for Bug Reports or game updates to fix issues, but until that day arrives we'll keep tracking, investigating, and ultimately fixing the issues as fast as we can. Unfortunately when it comes bugs, having to sift through nearly a decade worth of code to determine the cause is also extremely time consuming, which is why it sometimes takes much longer than we would like to resolve them.

@The_Suit05 here's a link to the compiled list of bugs. There's quite a list for DHD unfortunately it's been a problematic addition.https://answers.ea.com/t5/Bug-Reports/READ-FIRST-Compiled-list-of-reported-Issues/m-p/6374117#M223839I've started treating it like a Stuff Pack and use the content instead of the gameplay. I'm still glad I have it because I think the game needed the items, especially the sofas and kitchens. I love the career but as you rightly say, it's broken. Such a shame too as that would be my dream job. To this day I only have one decorator Sim and I've recreated her in a few games. Poor Xari, she has the buggiest of all buggy jobs. It just doesn't work at all. But I keep hoping it's going to be fixed as it's such a great concept and it had a massive draw for builders like me. I found that talking to the customers for a long time helped as it revealed more likes that popped up in your notifications as well as on the career panel, you could also nip into Manage Households before the job starts and take a look at their likes in CAS then make a note before travelling to their house.There's also a slotting issue with the modular furniture going to the household inventory on loading and fyi if you ever have that there is a workaround. Just save the affected room to your library and then place it again. The saved room seems to keep everything in it's place.Edit: Just remembered another tip with the work day getting stuck. I keep a backup save which I save before setting off to the gig. If there's an issue for any reason with the gig I can revert back to my backup save and start again.

This is not meant to be hate, I would like to emphasize that.it's about all the bugs that have existed for a long time. i have no idea who is responsible for this and in what order the whole thing runs, but at EA / Sims team work many people. it is always released more content where more and more bugs are added. i do not understand this. i love sims, i play since the 2nd part and have almost all the content. but when i see that in the world of growing together the power walk does not work, the gardening still makes such problems (etc etc) inhibits the game fun immensely.bikes- such a great feature, they still drive through the house, the bikes are parked somewhere in the world and you are allowed to search for them. why?? is something like this still being fixed?i am really looking forward to the upcoming stuff pack but i am already afraid that the sims will only use the objects like with the ice cream machine or the popcorn machine.if you think about the bug with the kids and the teeth in growing together that the feature was briefly removed and fixed you see HOW FAST that can go! why not the other things? i want to mention again this is not hate, i just want to understand it! i know sims 4 is a big game and has an insane amount of content. but sometimes i feel like no one cares anymore.

don't get mad at me, but for me the comparison is a bit misleading. ea is a large company with many employees.i understand that everyone has their own area and some things take time. but when i pay money for something i want it to work. i don't go to the store and buy something broken.yes it takes time but what about things that have been around for a long time? dine out for example i can't make sense of the gameplay. i'm almost 42 and love this game, i try to approach it with common sense and some things don't make sense to me. for example, when so much content comes out - which i'm personally very happy about - it's clear that it always takes longer to fix problems.i stress again this is not meant to be hate. i'm also not the person who says omg i want spiral stairs, omg i want cars. omg i want this and that.i would like to see more transparency, for example, that it is communicated on which problems are currently being worked on. that you as a player know aaah that's great that will work soon.it's a shame that you just can't use some gameplay features because it's broken. i think it's a shame because sims in general is a great game!

I wish Gamebreaking bugs got highest priority

14 Replies

ZellDinkin
2 years ago
I bought home chef hustle. I have the receipt, the app says the game downloaded but none of the content is in my game. I wish there was a way to actually contact the tech team instead of these forums I've shelled out over $1,000 for these games and yet they are all broken or barely functional and I'm sick of it.
simsplayer818
Hero
2 years ago
Hi there @ZellDinkin I replied to you last week about your problem on this thread:
https://answers.ea.com/t5/General-Discussion-Feedback/Did-EA-pull-the-Home-Chef-pack-at-the-last-minute/m-p/13006171#M78785
You must not have seen it. You hadn't said what platform you are on but you mention the app here so am I right in thinking you're on PC? Rest assured someone will be able to help you as this can be a common problem. While there are a lot of players helping other players here, it's also dedicated EA staff too and the Sims Direct are also involved so you're in the right place.
I'm sure someone here will get to the bottom of it for you. Here's a thread with advice that might help in the meantime if indeed you are on PC and you can add a Reply on there if you still can't access your content:
https://answers.ea.com/t5/Technical-Issues-PC/EA-App-claims-packs-are-installed-yet-they-are-not/m-p/12127229#M241243
Technical support for PC is here, you can post any of your technical problems and receive dedicated support from expert PC players and EA staff:
https://answers.ea.com/t5/Technical-Issues-PC/bd-p/The-Sims-4
If you're not on PC just let us know so we can get you the right help. I hope you get this resolved, I'm sure you will. Good luck!
undisputedloser
2 years ago
If your car breaks down and the mechanic is already busy fixing another car, having all of the other employees at the dealership stop what they're doing isn't going to get your car fixed any faster, it's just going to make everyone else wait longer for everything else too.
This is a horrible analogy because not everyone at a car dealership is a certified mechanic, whereas the people working on new features and the people working on bug fixing are all software developers. Generally the only difference is in experience, in the context that the new team members are generally given bug-fix work as a way to get familiar with the overall codebase. Which is flawed logic, because it should be easier fix the bugs if people already familiar with the codebase. And if they would have started working on the bugs immediately instead of letting them fester for 10 years, this wouldn't be an issue.
Why is this such a problem? Any decent dev knows that you incorporate bug fixes into your next sprint, especially the more critical they are. It's a core tenet of Agile and DevOps. The only way it doesn't happen is when the product owner decides to let them fester instead of making sure they get addressed. I mean, even Bethesda fixes their bugs.
LadyAofPineapple
Seasoned Ace
2 years ago
@undisputedloser wrote:
If your car breaks down and the mechanic is already busy fixing another car, having all of the other employees at the dealership stop what they're doing isn't going to get your car fixed any faster, it's just going to make everyone else wait longer for everything else too.
This is a horrible analogy because not everyone at a car dealership is a certified mechanic, whereas the people working on new features and the people working on bug fixing are all software developers.

I highly suggest you take a look at the game's "credits" option in the save menu. There are artists and audio engineers and writers, not to mention many other people and teams who are most definitely NOT software devs. I also would tend to trust @EA_Cade's ability to describe the situation over someone not part of the Sims team, as he has direct knowledge of how the team is set up and run. Whether or not it's what the end user would like or agree with, there is no point in hashing it out over what it is. The teams do not get to decide who does what either, that's a corporate fact. I'm sure they are doing the best they can to make the game great under whatever limitations they are impeded by. And to be quite honest, it's a product I am happy to own and play with. I'm grateful for the attention it gets, even if I'm not thrilled when I encounter a bug either (and likely one that the team didn't encounter during allocated testing). The best we can do is keep working together to fix things that we notice. Yay community! lol

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I wish Gamebreaking bugs got highest priority

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