Forum Discussion

joy6767joy's avatar
joy6767joy
Rising Newcomer
29 days ago
Solved

Infant appears to have all white eyes...

Hi, fully updated game and I've already tried disabling mods but the problem continued, the eyes appear white and I can only choose betwenn occult eye swatches even though infant is human.  
cc or mods removed
pc
  • crinrict's avatar
    crinrict
    29 days ago

    Try the following

    - Close the game
    - Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back.

crinrict's avatar
crinrict
Hero+
29 days ago

Try the following

- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.

joy6767joy's avatar
joy6767joy
Rising Newcomer
28 days ago

Hi! Thank you, repairing the game did seem to fix whatever was wrong.

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