Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? 1.71.86.1020What expansions, game packs, and stuff packs do you have installed? All of themSteps: How can we find the bug ourselves? Try placing an L shaped staircase in the corner of a first floor room with a foundation (not platform) with a second floor built and it says it cant intersect obstructions. I even tried removing walls and rooms that were not in the way and it still would not place the staircase.What happens when the bug occurs? The game refuses to place L shaped stairs in the corner of a room.What do you expect to see? The stairs should place in the corner.Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure https://1drv.ms/u/s!AnsLkz4dZveugzKT4iEz_Aio-Fds?e=YrXve5 Above is a link to a video of the issue in question. Edit By Crinrict:Added Base Game Version Number

@MandiisLoveCan't see video, but L-shaped stairs shouldn't have a problem with a corner. Have you got MoveObjects on? Because sometimes doorways or even lights can interfere.And sometimes just going out to "Manage Worlds" and returning makes stairs behave.

I'm about to leave for work unfortunately. I will when I get home this evening. Sorry.

@MandiisLove @MandiisLove Yay! I can see the video now! Thank you. It worked perfectly!It looks like the stairs are just having a problem with the section of room/floor where you want to place them. Not that they won't go in a corner at all, but for some reason they don't like that particular corner.That bit where they seem to think you want them to go down to a lower floor, which isn't there (and say, "I can't), is something I've seen with using platforms. I am not trying to blame platforms so much as recognizing that they can be a bit glitchy.Couple of things I thought of to try:1) Can you move the house over on the lot to see if it might be terrain or something under there that is interfering with stairs?2) I can see you want the stairs to line up with door/entry, but maybe try removing door, getting stairs right and then putting door back in with #MOO of course?3) I know the roof platforms are on the other end of the house, but stairs can be fussy with platforms - so see if pulling back platform over entry allows the stair placement you want. You might have to put platform back in sections after that to avoid it deleting stairs. It sounds weird, but I've had to do similar things with roof sections at times just to make it so Sims could even walk on upstairs floor.Just watching the video, I could feel you getting more and more frustrated. The undo arrow is your friend. It has been my savior on more than one occasion when I tried something and it just didn't work... because Sims!Another thing with stairs is that the stairs with just treads and no risers or enclosure underneath seem to be easier to place. And replace with stairs you like better. If the game gives you that "op generation failed" message, just go out to manage worlds, and, when you come back, all should be well. At least, that's how it's been working for me.Wishing you all the best with your build!

I confirmed my version number is 1.71.86.1020. I logged back into the game tonight, haven't been on since it didn't work for me... and for whatever reason it worked this time without any workarounds. How frustrating. But hey, the issue is resolved for now. Than you everyone for trying to help!

I had no objects around the stairs at all. It was just the shell of a house. I even deleted the rooms above to ensure ensure walls were not interfering. I will try to repost the video. I had to open on my computer with windows media player otherwise I couldn't watch it. I did not have move objects on, tried again after turning it on but no success. https://1drv.ms/v/s!AvL4KUbc3_wLgrRynbS2dCLRjv6w1gIf this link doesn't work, try opening into windows media player. If not I will need to recapture the video or change the file type somehow...

"L" Shaped stairs won't place in corner of building

12 Replies

stjmk
5 years ago
@MandiisLoveCan't see video, but L-shaped stairs shouldn't have a problem with a corner. Have you got MoveObjects on? Because sometimes doorways or even lights can interfere.
And sometimes just going out to "Manage Worlds" and returning makes stairs behave.
MandiisLove
5 years ago
I had no objects around the stairs at all. It was just the shell of a house. I even deleted the rooms above to ensure ensure walls were not interfering. I will try to repost the video. I had to open on my computer with windows media player otherwise I couldn't watch it. I did not have move objects on, tried again after turning it on but no success.
https://1drv.ms/v/s!AvL4KUbc3_wLgrRynbS2dCLRjv6w1g
If this link doesn't work, try opening into windows media player. If not I will need to recapture the video or change the file type somehow...
stjmk
5 years ago
@MandiisLove Were there any platforms anywhere?
MandiisLove
5 years ago
No I had no platforms on the lot at all the foundation was raised 2 notches. If I lowered it into a "sunken platform" 2 notches to the ground level it would place but deleted when I raised the platform to foundation level.
stjmk
5 years ago
@MandiisLove When you raised the foundation 2 notches did you use the big ole' foundation arrow you can see when you select the room? Or did you use the newer little platform arrows?
MandiisLove
5 years ago
The foundation arrows. I know you're trying to blame platforms but the whole house was raised up and there was a foundation border around the whole house. When I get off work I'll try to remake the video or at least take tons of photos.
Edited: i forgot there were platforms used as a roof but opposite side of building on second floor and I wasn't trying to connect to them. I changed the format of the video, please let me know if this link works.
https://1drv.ms/v/s!AnsLkz4dZveugzNP0ebg_zWfzqOV
Bluebellflora
Hero+
5 years ago
@MandiisLove

Could you just confirm your game version number please? Current version is PC: 1.71.86.1020, Mac: 1.71.86.1220
MandiisLove
5 years ago
I'm about to leave for work unfortunately. I will when I get home this evening. Sorry.
stjmk
5 years ago
@MandiisLove @MandiisLove Yay! I can see the video now! Thank you. It worked perfectly!

It looks like the stairs are just having a problem with the section of room/floor where you want to place them. Not that they won't go in a corner at all, but for some reason they don't like that particular corner.

That bit where they seem to think you want them to go down to a lower floor, which isn't there (and say, "I can't), is something I've seen with using platforms. I am not trying to blame platforms so much as recognizing that they can be a bit glitchy.

Couple of things I thought of to try:

1) Can you move the house over on the lot to see if it might be terrain or something under there that is interfering with stairs?

2) I can see you want the stairs to line up with door/entry, but maybe try removing door, getting stairs right and then putting door back in with #MOO of course?

3) I know the roof platforms are on the other end of the house, but stairs can be fussy with platforms - so see if pulling back platform over entry allows the stair placement you want. You might have to put platform back in sections after that to avoid it deleting stairs. It sounds weird, but I've had to do similar things with roof sections at times just to make it so Sims could even walk on upstairs floor.

Just watching the video, I could feel you getting more and more frustrated. The undo arrow is your friend. It has been my savior on more than one occasion when I tried something and it just didn't work... because Sims!

Another thing with stairs is that the stairs with just treads and no risers or enclosure underneath seem to be easier to place. And replace with stairs you like better. If the game gives you that "op generation failed" message, just go out to manage worlds, and, when you come back, all should be well. At least, that's how it's been working for me.

Wishing you all the best with your build!
MandiisLove
5 years ago
Thank you! I'm glad the video worked and I will try those things tonight!