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firequeen76's avatar
firequeen76
Seasoned Vanguard
1 year ago

Error message when downloading from gallery

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.108.349.1020 DX9
What expansions, game packs, and stuff packs do you have installed? All of them but about 5 kits.
Steps: How can we find the bug ourselves? Download a lot from your saved gallery. Not the online gallery as I can't connect. That is another issue.
What happens when the bug occurs? It says packs are missing. Although I have all the packs. I don't use CC or mods and after it is downloaded nothing is missing.
What do you expect to see? I expect it download without the warning.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

The issue started last week. I don't even know if the game updated, but if it did it might have been after the update. I also didn't see this listed or when I searched, but it if is already posted, I can delete. I apologize. 

3 Replies

  • @firequeen76 

    Does it occur on every single uploaded content or just a few ? Are you missing any pack content in the game ? Sims just lots ?

  • firequeen76's avatar
    firequeen76
    Seasoned Vanguard
    1 year ago

    I both downloaded Sims while being in a lot and from the world map screen. There were no issues downloading Sims.

    Most of the residential or residential rental lots had a warning of missing content. About 80 percent of the time. Both from the lot and the world map screen.

    The other non-residential lots did not have a warning. 

    I do not find any missing content. And I am not missing any packs.

    Thanks,

    Kristie

  • I experienced this for the first time last night. I got a system error message in a red box. I also don’t play with mods or custom content