Forum Discussion

Kazushini's avatar
2 years ago
Solved

Language change for Sims 4

Hi there!

I'd like to change my in-game language to English (this option is not available because of language-locked version of the game), since the game is FTP now - I don't see any reason why shouldn't I be able to do so.

I did a 2h googling session, seems like the only way to do it - it's contact support.

Yes, I visited help page and there is no option to contact support regarding this case.

If some support person reading this - please change Sims 4 language for this account to English.

If you are not a support person - the only answer I need is how to change the in-game language, if you know, or how exactly to contact support. All other advices I read already :C

Thanks in advance

  • Hi @Kazushini 

    You'll need to speak with a support agent at Help.EA.com on this one, we cannot modify your account over Answers HQ. 

    I would suggest using the options "The Sims 4 - I need Help Installing My Game - Email Ushere

3 Replies

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @Kazushini 

    You'll need to speak with a support agent at Help.EA.com on this one, we cannot modify your account over Answers HQ. 

    I would suggest using the options "The Sims 4 - I need Help Installing My Game - Email Ushere

  • @EA_Cade I have the same issue. I emailed, opened a case and tried to conntact someone over twitter but can't reach anyone. I did get an email to use the live chat but when i follow the steps the live chat isn't there. What can I do?