Hi
I've just noticed that I'm missing the pre-order bonus on some of the recent packs, however I bought them before release.
I also redeemed the pre-order bonus and recall having them in the past, but seems it's missing (screenshot attached).
Could you please help?
Thanks
I'm missing a bonus from business & hobby
Community ManagerHi MiladySims & rumicape
Where did you purchase your packs from?
Hi EA_Solaire, this happened to me too. I purchased Businesses & Hobbies from CD Keys, I have installed it using the key code, and the pre-order content isn't there. Can you help me with this issue too, please? Thanks!
Community ManagerFor purchases from third-party retailers, you'll need to contact the seller directly if you've not received the extra content.
Please also take a look at our post here on where to safely buy DLC.
Hi EA_Solaire - I bought it from Instant Gaming. It did include a 2nd pre-order bonus specific key, which the EA app said it was redeemed.
I’m having the same issue
Did the content show up?
