Forum Discussion
"Origin Access Premier is a new membership tier that gives you unlimited access to the latest and greatest EA games before anyone else. Imagine paying one low monthly or annual fee and getting to play new EA PC titles before launch. Not a Play First Trial, you get access to the full game – yours to play whenever you want for as long as you're a Premier member. No gates – no barriers. That’s the Premier experience."
This is what the FAQ states, and it's certainly not at all unlimited access. It's not "no barriers".
@Wintermist Can you please link me to where you saw the information relating to Origin Access including all DLC for all games?
The only mention of DLC I see is as follows:
What is Origin Access?
Glad you asked! Origin Access is a PC gaming subscription. Membership unlocks The Vault, a growing collection of great PC games you can download and play as much as you want. Plus, members get to try new EA games before they're released at no extra cost, and score an automatic 10% discount on Origin purchases, including full games, pre-orders, DLC, and FIFA points.
- Wintermist7 years agoSeasoned Ace
@EA_Darko The wording of what Origin Access Premiere is, says so. Words like: "unlimited access", "no gates - no barriers", and oh, again "full, unlimited access to our games".
It's all in your FAQ you know. I don't know how you speak to people, but when someone tells me things like that, it's literally also that. There is only one version of unlimited, etc.
- EA_Darko7 years ago
Community Manager
@Wintermist As I said previously, there is only one mention of DLC in the FAQ and no where is it stated that all DLC will be included. If you are misreading or having an issue then we are happy to clarify it for you.
When unlimited it used it means that you have unlimited access to the games, so for example, if Sims 4 is what you are interested you will have unlimited access to The Sims 4 and the included DLC so long as you have an OAP membership. You will not have unlimited access to some of the additional DLC as they are not currently included nor is there anywhere in the FAQ stating that they are.
- Wintermist7 years agoSeasoned Ace
@EA_Darko Yeah I'm now fully aware of your intepretation of it. It's not important anymore regardless, I cancelled the subscription and had it refunded. I'm not interested anymore and quite frankly getting fed up with sales pitches not matching what you actually get. I don't want unlimited with limitations. Thanks for your time.
EDIT: The interesting thing was the customer support agent I was chatting with while getting the refund said it was actually a technical issue they was aware of and that all expansions was meant to be included. The person then asked me if I still wanted to get the refund, and I said yes because there has been so much conflicting information regarding this and I've run out of trust.
- cxmusic7 years agoNew Traveler
Unlimited? No barriers?
And still i have to pay 26 € for the new Sims 4 DLC?
Sorry, i won't continue my premier membership.