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Renny1720's avatar
Renny1720
Seasoned Newcomer
2 years ago

Problem with my pre order of The Sims 4 For Rent

I received an email saying there is a problem with my payment for the new expansion pack for The Sims 4 For Rent.  I need to speak to someone regarding this and to see what is going on.  This happene...
gameplay issue
EA_Cade's avatar
EA_Cade
Icon for The Sims Team rankThe Sims Team
2 years ago
Hi @Renny1720,

Sorry to hear this! To ensure we're speaking to the authorized account holder for any issues related to your account you'll need to speak with an advisor at www.Help.EA.com for assistance. 

We can't assist with this type of issue via AHQ I'm afraid.

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